Privacy Policy

We collect the following categories of personal data:

• Account data: name, email address, and password (hashed).
• School information: the school or institution you are affiliated with, provided during signup or linked via ClassLink SSO.
• Typing statistics: words per minute, accuracy, and session history collected through the Typing Pro feature.
• Saved majors: majors you bookmark or add to your comparison list.
• Quiz results: responses and outcome recommendations from the major-match quiz.
• Billing data: subscription tier and payment status. Full card details are handled exclusively by Stripe - we never store raw card numbers.
• Usage and device data: pages visited, features used, browser type, IP address, and timestamps, collected automatically via server logs and analytics.

We use the data we collect to:

• Provide and operate the MajorGuide platform, including personalized major recommendations and AI-assisted guidance.
• Deliver typing practice results and progress tracking within Typing Pro.
• Share relevant student activity data (e.g., quiz completion, typing progress, saved majors) with the school counselors and administrators linked to a student's account, in accordance with FERPA requirements (see Section 6).
• Process subscription payments and manage billing via Stripe.
• Send transactional emails such as email verification, password reset, and important account notifications via Hostinger SMTP.
• Improve and develop our platform through aggregated, anonymized analytics.
• Comply with legal obligations and enforce our Terms of Service.

We retain your personal data for as long as your account is active. If you delete your account, we will remove all associated personal data - including saved majors, quiz results, and typing history - within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or complying with financial record-keeping obligations.

Anonymized and aggregated data that cannot be linked back to you may be retained indefinitely for analytical and research purposes.

We share data with the following third-party providers only to the extent necessary to deliver our services:

• Stripe - payment processing and subscription management. Your payment data is governed by Stripe's Privacy Policy.
• Google OAuth - optional sign-in via Google. If you use Google sign-in, we receive your name, email address, and profile picture from Google in accordance with the permissions you grant.
• Hostinger SMTP - transactional email delivery (verification emails, password resets, notifications). Email content is transmitted through Hostinger's mail servers.
• ClassLink - school SSO provider. If your school uses ClassLink, your authentication is handled through ClassLink's identity platform.

We do not sell your personal data to any third party.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the platform is used. You can control cookie preferences through your browser settings. Disabling cookies may limit some platform functionality. A cookie consent banner is displayed on your first visit; you may withdraw consent at any time by clearing site data in your browser.

MajorGuide operates within school environments and takes student privacy seriously. For students who access the platform through a school account:

• Student activity data (quiz results, typing stats, saved majors, engagement metrics) may be visible to authorized school administrators and counselors associated with that student's school account.
• We treat this data as an "educational record" under FERPA where applicable and do not disclose it to unauthorized parties without appropriate consent or a lawful exception.
• Schools that subscribe to MajorGuide act as the data controller for their students' records, and MajorGuide acts as a service provider processing data on the school's behalf.

If you are a parent or guardian with questions about student data, please contact your school's administrator or reach us directly at privacy@majorguide.com.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing activities.
• Receive a copy of your data in a portable format.

To exercise any of these rights, contact us at privacy@majorguide.com. We will respond within 30 days.

We implement industry-standard security measures including TLS encryption for data in transit, hashed password storage, and access controls. While we take reasonable precautions, no system is completely secure. Please use a strong, unique password and enable two-factor authentication where available.

MajorGuide is intended for users aged 13 and older. For students under 13, access must be provisioned by a school with appropriate parental consent in accordance with COPPA and applicable laws. We do not knowingly collect personal information directly from children under 13 without school or parental authorization.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email to your registered address. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

For privacy-related questions, requests, or concerns: