Privacy Policy

By using MajorGuide, you expressly acknowledge and agree to the following:

• MajorGuide provides general educational information only. Nothing on this platform constitutes professional academic advising, career counseling, financial planning, or legal advice.
• All major recommendations, career path suggestions, salary estimates, job outlook data, AI-generated guidance, and any other content on MajorGuide are illustrative and informational in nature. They are not guarantees of employment, income, admission, or academic success.
• You, the user, are solely and entirely responsible for every decision you make in connection with your academic journey, including but not limited to: choosing a college major, selecting a career path, applying to institutions, accepting financial aid, or making any other educational or career-related choice.
• MajorGuide shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from decisions made in reliance on information provided by this platform, regardless of whether such information was accurate, complete, or current at the time it was accessed.
• You agree that your use of MajorGuide does not create any professional relationship (academic advisor, career counselor, or otherwise) between you and MajorGuide or any of its personnel.
• You acknowledge that AI-generated content may contain errors, omissions, or outdated information and that you will independently verify any information before making important decisions.
• You agree to consult qualified professionals - such as licensed academic advisors, career counselors, financial aid officers, and educational institutions - before making significant academic or career decisions.

We collect the following categories of personal data:

• Account data: name, email address, and password (hashed and never stored in plain text).
• School information: the school or institution you are affiliated with, provided during signup or linked via ClassLink SSO.
• Typing statistics: words per minute, accuracy, and session history collected through the Typing Pro feature.
• Saved majors and comparisons: majors you bookmark or add to your comparison list.
• Quiz results: responses and outcome recommendations from the major-match quiz.
• Billing data: subscription tier and payment status. Full card details are handled exclusively by Stripe - we never store raw payment card numbers on our servers.
• Resume and career data: content you submit through resume builder, LinkedIn optimizer, and career development tools.
• Usage and device data: pages visited, features used, browser type, IP address, and timestamps, collected automatically via server logs.

We use the data we collect to:

• Provide and operate the MajorGuide platform, including personalized major recommendations and AI-assisted guidance.
• Deliver typing practice results and progress tracking within Typing Pro.
• Share relevant student activity data (e.g., quiz completion, typing progress, saved majors) with the school counselors and administrators linked to a student's account, in accordance with FERPA requirements (see Section 8).
• Process subscription payments and manage billing via Stripe.
• Send transactional emails such as email verification, password resets, and important account notifications.
• Improve and develop our platform through aggregated, anonymized analytics.
• Comply with legal obligations and enforce our Terms of Service.

MajorGuide uses artificial intelligence to generate major suggestions, career guidance, resume assistance, interview preparation, and counselor insights. You expressly acknowledge and agree that:

• AI-generated content is provided "as is" for informational purposes only. It does not constitute professional academic, career, financial, or legal advice of any kind.
• AI models may produce outputs that are incomplete, inaccurate, outdated, or inappropriate for your specific circumstances. MajorGuide makes no warranty regarding the accuracy or reliability of AI outputs.
• Salary data, employment statistics, and career outlook information are derived from third-party sources and are presented for general reference only. Actual outcomes vary significantly based on individual circumstances, geographic location, economic conditions, and many other factors outside MajorGuide's control.
• You assume all risk associated with your reliance on AI-generated content. MajorGuide expressly disclaims all liability for any decisions made in reliance on AI outputs, including but not limited to: choice of major, career direction, financial commitments, or educational investments.
• You should always seek the counsel of qualified human professionals before making significant educational or career decisions.

We retain your personal data based on the nature of your account and our legal obligations. Our retention policy is strictly categorized into three distinct frameworks:

We share data with the following third-party providers only to the extent necessary to deliver our services:

• Stripe - payment processing and subscription management. Your payment data is governed by Stripe's Privacy Policy.
• Google OAuth - optional sign-in via Google. If you use Google sign-in, we receive your name, email address, and profile picture from Google in accordance with the permissions you grant.
• ClassLink - school SSO provider. If your school uses ClassLink, your authentication is handled through ClassLink's identity platform.
• Neon (PostgreSQL) - cloud database hosting provider. Your data is stored on encrypted, SOC 2 compliant infrastructure.
• AI API providers - AI features are powered by Groq (llama-3.3-70b and llama-4-scout models). Prompts and content you submit to AI features may be processed by these providers in accordance with their respective privacy policies.

We do not sell your personal data to any third party, ever.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the platform is used. You can control cookie preferences through your browser settings. Disabling cookies may limit some platform functionality.

MajorGuide operates within school environments and takes student privacy seriously. For students who access the platform through a school account:

• Student activity data (quiz results, typing stats, saved majors, engagement metrics) may be visible to authorized school administrators and counselors associated with that student's school account.
• We treat this data as an "educational record" under FERPA where applicable and do not disclose it to unauthorized parties without appropriate consent or a lawful exception.
• Schools that subscribe to MajorGuide act as the data controller for their students' records, and MajorGuide acts as a service provider processing data on the school's behalf.

If you are a parent or guardian with questions about student data, please contact your school's administrator or reach us at support@majorguide.org.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing activities.
• Receive a copy of your data in a portable format.

To exercise any of these rights, contact us at support@majorguide.org. We will respond within 30 days.

We implement industry-standard security measures including TLS encryption for data in transit, hashed password storage (bcrypt), and strict access controls. While we take reasonable precautions, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

MajorsGuide serves students from Grade 1 through college, which includes children under the age of 13. We comply fully with the Children's Online Privacy Protection Act (COPPA). For students under 13:

• Access must be provisioned through a school account with verified parental or guardian consent obtained by the school.
• We do not knowingly collect personal information directly from children under 13 without school or parental authorization.
• Schools act as the responsible party for obtaining parental consent in accordance with COPPA and applicable state laws.
• Parents or guardians may contact us at support@majorguide.org to review, request deletion of, or refuse further collection of their child's personal information.

To the fullest extent permitted by applicable law, MajorGuide, its owners, officers, directors, employees, contractors, agents, and affiliates shall not be liable for:

• Any academic, career, financial, or personal outcome resulting from decisions made using information, recommendations, or AI-generated content provided by MajorGuide.
• Any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of income, loss of opportunity, loss of educational advancement, or emotional distress.
• Inaccuracies, errors, or omissions in any content, data, or recommendations provided on the platform.
• Service interruptions, data loss, or unauthorized access resulting from circumstances beyond our reasonable control.

Our total liability to you for any claim arising under this Privacy Policy or your use of the platform shall not exceed the amount you paid to MajorGuide in the 12 months preceding the claim, or $50, whichever is greater.

You assume full responsibility and liability for any and all decisions made in connection with your use of MajorGuide. This limitation of liability applies regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if MajorGuide has been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless MajorGuide and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the platform and any decisions you make based on its content.
• Your violation of this Privacy Policy or our Terms of Service.
• Your violation of any applicable law or regulation.
• Any content you submit to the platform.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email to your registered address. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

For privacy-related questions, requests, or concerns: